Tag: Customer Experience

  • Open Publication Customer Experience Based on Big Data

    Hello, my open and free publication entitled “A Core of E-Commerce Customer Experience Based on Conversational Data Using Network Text Methodology” can be downloaded at this link: http://www.craig.csufresno.edu/ijb/Volumes/Volume%2023/V233-6.pdf I hope it benefits everyone looking for the reference in big data based customer experience or related business and marketing fields. enjoy